It is crucial, when selecting a CRM solution, what is it that is fit-for-Your-purpose. Let us carefully study your requirements and suggest a solution that not only meets but exceeds your expectations.
Ability to Leverage Frontline Technology
We understand ability to fully leverage technology is one important part of the whole exercise. Missing opportunity to exploit it may result in missing to reap value of your CRM
Articulate Solutions for Exceptional ROI
It does not end at selecting best solution for your needs, implementation and execution take front seat at rollout stage. We work to make sure you get exceptional ROI at the end
Long-term Relationship with Our Clients
We strive to build long term relationship with our clients, as we believe in growing together. Count on us for all your customisation, maintenance & support requirements now and in future.
CRM Made Easy for Your Organisation
A billion dollar system is worth nothing if it is not usable, and users not trained properly to use it. We pay attention to its usability, customise to make it easy to use, and train your staff.
Cost Effective Solution Providers
Ability to effectively streamline & manage process starting from sales through to customer support is important for organisations of all sizes. Our solutions do not cost a fortune!
Sales & Marketing
Regular communications with your prospects through compelling marketing campaigns, and staying on top of sales process is life of any business.
Integrate your CRM with document management systems portals to keep record of all your clients’ relevant documents for quick and easy referencing
Call Centre & CTI
CRM and call centre platform integration provides caller’s information in real time for effective communication, personalised response, and more
Third Party Integration
To get 360 degree view of customers, and capture important facts, it is vital to integrate various back-office ERP applications with your CRM
Customer Care staff need customers’ data readily available for effective & satisfying service; to improve company value & business performance
BI & Reports
Empower your team with actionable information to carry out day-to-day functions and conduct predictive analysis for suggested next actions
Benefits of CRM
Better Customer Experience
CRM software makes it simple to keep customer information organised, allowing access to complete relationship information for great customer experience
Quality Leads Generation
Spearhead targeted marketing campaigns by leveraging CRM customer segmentation to identify and pursue quality leads, resulting in higher conversion rates
More Selling Opportunities
With right information at hand shorten the sales cycle, build & nurture relationships with new as well as your existing clients, and create more selling opportunities
Integrated Business Process
Integrate your CRM with third party backoffice applications, as well as use it to manage all key workflows & processes such as quotes, contracts, and projects
CRM Software for Purpose
Don’t stop at value you obtain from first transaction with your customer, develop an enduring relationship to generate profits for a lifetime.
CRM systems can reduce your customer acquisition costs in several ways, and help you sell more by improving your selling processes
Aim for larger share of wallet by expanding breadth & length of relationship with customer, let them use full range of your products & services
Our CRM Services
Get in touch with us for your planning, implementation, execution, training, maintenance & support needs